• AI First Principles

    AI isn't coming for jobs - it's coming for the bureaucracy that makes work miserable. But AI can only eliminate dysfunction for organizations willing to rebuild operations around its capabilities, not just add AI features to outdated processes.

    The AI First Principles are for people charged with operationalizing AI in organizations. They are the foundational values for deploying AI strategically, supported by operational core tenets that shape adoption.

  • Values

    People Come First

    Prioritize human autonomy, safety, and well-being above efficiency, profit, or convenience. AI amplifies values, biases, and the capacity for manipulation. Build systems that preserve human agency above all else.

    Design and Build from the Human Down

    Real understanding comes from living with the daily friction that analysis misses. The people wrestling with system failures are the ones most qualified to design system futures.

    Individuals Define, AI Executes

    People excel at judgment, creativity, and defining what matters. AI excels at processing, routing, and coordination. Each should be tasked to do what they're designed for.

  • Core Tenets

    People Define Objectives

    Every objective needs a human owner to ensure people remain accountable for outcomes. When AI makes a mistake on results, safety, or human welfare, it's not the machine's fault - it's the person who defined the goal. Name the responsible individual before you build anything.

    Deception Destroys Trust

    People cannot collaborate effectively with what they don't recognize as artificial. When AI mimics human behavior without disclosure, it eliminates informed consent and creates false relationships. Trust requires transparency - hidden AI inevitably becomes manipulative AI.

    Prevent What Can't Be Fixed

    Some risks destroy projects entirely. Security vulnerabilities, compliance violations, and data breaches require prevention, not iteration. Build regulatory and technical safeguards into architecture decisions from day one.

    Uncertainty Cultivates Wisdom

    People instinctively demand definitive answers, but ranges and probabilities contain useful information. Forcing complex realities into simple yes/no responses destroys important nuance. Build systems that show the 'maybe' instead of hiding behind false certainty.

    Requirements Demand Skepticism

    Challenge every assumption, especially 'that's how we've always done it.' Question until those doing the work can defend it with current logic. Principles applied dogmatically become obstacles (including these). When a requirement conflicts with reality, trust reality.

    Discovery Before Disruption

    Systems reveal their true purpose when people actually use them. Seemingly pointless redundancies may reveal hidden logic. Unwritten rules only surface when engaging with the actual work. Always understand why things exist before you change them.

    Reveal the Invisible

    Visual representations reveal complexity that written descriptions hide. A diagram shows bottlenecks, a journey map exposes human pain, a wireframe reveals confusion. Visuals become the instrument panel for navigating reality from the human perspective.

    Embrace Necessary Complexity

    Some complexity creates competitive advantage, other complexity just creates work. A sophisticated fraud detection creates an edge; a five-approval purchase process does not. Delete what slows people down, invest in complexity that eliminates customer pain.

    Time Costs More Than Money

    Every delay costs opportunity. The longer work sits between steps, the more context gets lost and people lose momentum. Leverage AI to optimize for speed of completion while maintaining quality of output.

    Iterate Towards What Works

    The best requirements emerge through building, not planning sessions. Real understanding comes from making, testing, and failing in rapid cycles. Improvement cycles reveal what meetings will not. Build to discover.

    Earn the Right to Rebuild

    People naturally want to rebuild broken systems from scratch rather than improve them incrementally. Total rebuilds without earned understanding create elegant solutions to misunderstood problems. Prove systems can be improved before attempting to replace them entirely.

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